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The Ball Vision

The Ball Watch Company is committed to creating the most powerful, greatest watches that can keep on ticking through great challenges, and adverse conditions.

Ball Engineer III Outlier DG9000B-S1C-WH by Arax Jewellery
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“Be yourself; not a base imitator of another, but your best self.

Maintain independence. Freedom. Life is a journey, not a destination. All life is an experiment. Find out who you are through exploring the world. Unless you try to do something beyond what you have already mastered, you will never grow…

Do not go where the path may lead, go instead where there is no path and leave a trail.”

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What sets us apart from others?

Arax Jewellery  is a local Toronto-based Jewellery and Luxury Watch Store. We are a family owned business that has been trusted to provide high quality products and service for over 50 years. We offer a distinctive collection of highly esteemed luxury watches

Ball Watches

We are the only carrier of the Ball Watch Collection in all of Toronto. Our esteemed collection includes Ball Pocket Watch and wristwatch styles. It also includes GMT Ball Watch options.

Ball is one of the most established and respected watch brands in Canada and the US. They were established in 1891, and despite appearance changes over the past century, the brand’s founding spirit – industrial function – has never been compromised. It is still present in Ball’s original details. For example: the watch dial that loyally follows Ball’s original design guidelines for the standard railway watch.

Each detail, including the numeral style and the shape of the hands, was created in a mission for accurate timekeeping by the founder. This mission is one that the Ball family remains committed to. For the many men and women today whose split-second actions keep this world ticking, it’s a shared mission.

Watch Repairs and Watch Battery Replacement

Toronto residents will also be happy to know that we are here to professionally service your luxury watches. We offer basic maintenance such as battery replacements and professional cleaning, as well as repair work.

Google reviews on what our customers are saying about us

Excellent
Arax Jewellery4.9
Based on 290 reviews
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Ivans Bikes Bmws
3 weeks ago
A very pleasant experience! They reinstalled the pins on my seiko watch for free. I was very nervous to wear it, but now very confident. Highly recommended. Ivan
Shadi Dalili
4 weeks ago
Excellent service! I needed my watch resized and it was done in 10 minutes at no charge; very professional and highly recommended! Will definitely come back and will be recommending you to everyoneI know! Thanks!
Response from the owner:thank you Shadi for taking time to share your experience online today. We value your feedback and work hard to serve everyone fairly. taking links out of a watch is so simple that we can not charge you. Please visit again.
Elisha
4 weeks ago
I came to Arax Jewellery looking to fix the clasp on my necklace. I was helped immediately and was able to get my necklace fixed at no charge. This made my day! I appreciate the service and kindness I received!
Response from the owner:Hi Elisha, thank you so much for your kind words and also posting your comments online for others to see. That is very helpful!
James B
2 months ago
I required a pin replacement for the bracelet of my wristwatch. They did it on the spot for free! They would not take my money. The service I received was quick and very professional.
Response from the owner:Thank you JB! We are thrilled that you are satisified, that is our goal!
Mattias Nielsen
2 months ago
Response from the owner:Thank You Mattias, congratulations on your engagement and wedding. Thanks you for allowing us to be apart of it. We value your loyalty
Mary Jane Fajardo
2 months ago
This place is truly a hidden gem! Shant took the time to carefully repair my ring, and it came back looking brand new. When I dropped it off, he assured me it would be safe, which gave me peace of mind. His professionalism, attention to detail, and excellent customer service exceeded my expectations. If I could give 100 stars, I absolutely would. Highly recommend!
Response from the owner:WOW Mary Jane. 100 stars, incredible thing to say. So so kind. Anything you ever need we are so excited to help. Please visit us again soon.
Neloum Koumtingue
3 months ago
Wonderful customer service. I came in for a watch adjustment, and the service was quick, friendly, and professional. I was pleasantly surprised when they completed the adjustment free of charge. Thank you for your kindness and generosity. Highly recommended.
Response from the owner:So kind of you. We literally try our best to give the best service and we are so humbled to read reviews like this that makes it all worth while. thank you !
Nicholas Konkin
3 months ago
Very nice, efficient and knew their product. Beautiful store and lovely selection. Highly recommend
Response from the owner:Hi Nicholas, thank you for sharing your experience. I’m glad you enjoyed your visit and like the selection, welcome back anytime.
Nicholas Stakoun
4 months ago
Response from the owner:thank you!
Jay Thomas
5 months ago
It is a rather nice looking store with beautiful merchandise. I just went in to have some gemstones looked at. He was honest and very knowledgeable about his craft. This guy knows his stuff! I plan on having some things made here in the future 😉👌
Response from the owner:I am glad to help. When we can help we always do, regardless if we make money or not. Some things are too easy to charge. Have a good day and when you are ready we will be honored to design and create for you.
KEVIN KEVIN
5 months ago
I had an accident and discovered that my wrist watch braclet broke. Upon calling and describing the issue, I was invited to visit for a thorough examination of my watch. I went fully expecting to pay a small fee for services rendered. The gentleman who helped me was very courteous and professional. My watch was fixed in a very short amount of time. Best of all, aside from tge courteousy and professionalism extended to me, the gentleman explained relevant points in a useful and understandable way. He also didn't charge me for performing repairs, explaining that it was Arax Jewellery policy. Depending on what you need, I would definitely check out Arax Jewellery. These professionals know what they are doing, provide speedy service, answer your questions and are very welcoming. I will be going to Arax again. Sincerely, Kevin Chan
Response from the owner:Thank you Kevin for taking the time to share your detailed and honest review. We love what we do and have lots of experience and love to share our knowledge when we can. Please visit us again and be well.
Green Ave
5 months ago
Had a great experience at Arax for re-designing mom's diamond necklace into a bracelet. Now the diamond stands out so much more than before. Super friendly owner and the shop seems busy at all times.
Response from the owner:this was a fun job to complete. I enjoyed working for you and your mother and welcome you back anytime. thanks for the taking time to share news about your visit.
Kyan Nezhad
6 months ago
Very nice place, quick service, no complaints whatsoever
Response from the owner:Thank you. I enjoyed working on your chain. Its a beauty.
Broidi Cooper
6 months ago
Arax Jewelers when above and beyond the call of duty to have my wife's ring repaired and cleaned. This was an amazing job they did and I was definitely surprised at the detailed work. Very skilled and knowledgeable and most likely one of the best places to purchase and have repairs done is this place. My wife cannot be any happier than what she received she thought it was a new ring just the way it sparkled. Truly amazing work. On my wife much appreciate this. An intern we will definitely recommend anyone that we know from family to friends and colleagues to send you more business. You focus deserve it. Highly recommended.
Photo from customer review
Response from the owner:Your review is also above and beyond and I am thrilled that you are so pleased with your visit. Thank you so much for taking the time to share your experience online. We strive to serve you and all our clients as best as we can. thank you again.
Hal S
7 months ago
Professional and very courteous!
Response from the owner:HI Hal, thank you so much for your opinion. I appreciate you taking time out of your day to share.
Veronika Homer
7 months ago
When the diamond fell out of my wedding ring in December 2025, I was devastated. We don't have extra money to spend on diamonds these days. I went into Arax and asked about my options. They worked with my budget. And redesigned my ring with a swarovski crystal! I am in love with it. I couldn't be happier. It's sparklier and flashier than the original. Plus I am no longer worried about an expensive diamond falling out and getting lost. I highly recommend Arax, they're wonderful!
Response from the owner:You were a pleasure to work for. I am so grateful that you chose us to complete this memorable repair for you. I am so glad that we were able to accommodate.
Jade Borlinha
7 months ago
Really great experience. Sevag was very experienced and kind. I appreciated his guidance and knowledge on all questions I had. This was by far the best experience I’ve had at a jewelry store—highly recommend
Response from the owner:"by far the best experience" wow!!! thanks so much. You made my day. I am honored and thrilled by your referral and review. Have a great day!
Ali Hormozi
7 months ago
This is the best jewelry store experience I have ever had. From the moment you walk in, you are treated with genuine kindness and respect. The team is extremely knowledgeable and takes the time to explain everything clearly. What really sets them apart is that it is not about money here. It is about trust, comfort, and making sure you feel good about your decision. The owner has truly earned my respect through honesty, care, and the way the business is run. You can tell they care deeply about the experience and about building long term relationships. If you are looking for a jewelry store where integrity comes first and you feel taken care of from start to finish, this is the place. Highly recommend.
Response from the owner:Wow, Ali. This is could be the best yet. I am humbled by your remarks and thrilled to be your jeweller. Thank you so so much!
Elaine Snider
8 months ago
In the past Arax has checked, cleaned and evaluated my family jewels. Trust is of utmost importance. I completely trust the owners.
Response from the owner:Trust is earned and I could not me more proud of ourselves and team that we earned yours. Have a blessed day and thank you for sharing your review.
Arman Abajian
8 months ago
Went in looking for a chain and was taken care of really well. Great service and friendly staff. Definitely recommend this place.
Response from the owner:Thank you Arman for taking the time to share your review. I enjoyed meeting you and I hope you enjoy your purchase in good health, all the best!
sophia mobilos
8 months ago
I walked in with a simple jewelry repair, just needing a watch strap replaced. The owner was happy to help and did it on the spot. Not only that, he refused payment, saying it was his pleasure to help. They also have a beautiful selection of jewelry on display. I will definitely be back to shop their collection soon!
Response from the owner:Some repairs are too easy to charge. In good faith and business I cant justify charging for some simple repairs. I am sincerely happy to help when I can. All the best!
Dallas Tecson
8 months ago
Went for battery replacement on a couple watches. Did them as fast as I could get my wallet out, on the spot. Guys are gentlemen in there as well. Great meeting you.
Response from the owner:Thanks Dallas. I try my best to give the best service possible. Have a great day! Thank you again for sharing your review.
Muzikcount
8 months ago
Went in for a ring appraisal and they were very friendly and professional. I would highly recommend going to see them for your jewelry needs.
Response from the owner:Thank you for your kind words. I appreciate you.
Craig Sealy
8 months ago
An absolute perfect experience at this local jewellery shop in Don Mills. As someone who knows and has purchased a LOT of jewellery, the selection, quality, pricing and service was a 10/10 experience. I will not hesitate to make this my go to jewellery store going forward. Thank you, Sevag for the fantastic experience.
Response from the owner:10/10 that's it? lol, thank you Mr. Sealy. I am proud to be now your go to jeweler and I will always do my best for you. Thank you for taking time out of your busy day to share your review, it means a lot and all the best to you!
Jc Estrada
8 months ago
Very Professional, they took care of me with integrity, defenetly will return.
Response from the owner:Thank you so much for the review and visiting our store. Please come back anytime so we can work hard to earn that last star. 😉

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808 York Mills Road, Unit 13
York Mills Gardens Plaza
North York, ON, M3B 1X8

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(416)-391-2541
info@araxjewellery.ca

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