What our customers are saying about us


What our customers are saying about us

Arax Jewellery Owner Eddie

When I decided I wanted to ask my girlfriend to marry me, I knew I needed a ring but didn’t know where to start. I decided to go to ARAX Jewellery.

Upon arrival, the friendly and professional staff showed me possible rings. Sevag sat me down and gave me a tutorial on diamonds. I had no idea!!! Although they were nice, they were not what I had in mind. Based on a picture of a ring I had, Sevag helped me design a custom ring for my Fiancée. They were courteous and professional with their work and service. A few weeks later I got the beautiful ring and asked my girlfriend to marry me. She said yes!!!

Shant Kalache

My wife had both her wedding and engagement rings stolen when our house was robbed. Eddie and the team at Arax Jewellery made it their personal mission to ensure that the new rings were not only in line with what we could claim through our insurance company, but also better than what we had before. We were replacing “big box” store rings – what we got from Arax Jewellery were handmade and exquisitely designed. The diamonds were stunning and of the best quality – Eddie worked so hard to find the perfect ones for our rings. Best of all, we were treated like family throughout the whole process. The robbery was terrible, but in the end, Arax Jewellery made us happy (and lifelong) customers.

Richard Marginson

I went to Arax Jewellery on the recommendation of two colleagues to get a custom-designed engagement ring made. I cannot speak highly enough of the service I received or how I felt like the staff genuinely cared about the milestone I was preparing for. Eddie worked with me every step of the way with kindness and patience – even when I had silly questions (because hey, I knew nothing about jewellery!) I visited the store again with my fiancée this past week to look at watches and wedding bands – suffice it to say we’re customers for life and I’d recommend the folks at Arax to anyone I know.

Johnny H

I can’t express how incredibly pleased I am with the service, honesty and care Arax shows its customers. I went to Arax with my grandmother’s wedding band, which had been completely wrecked by another jeweler in resizing it. Eddie worked his magic and made my ring look like new again.

I had previously been to Arax over a decade ago. Nothing has changed, still phenomenal workmanship and customer care.

Thank you so much Arax. I will be recommending you to everyone I know!

Nick P

Ever since Arax moved to Longo’s Plaza at York Mills and Leslie I have taken several pieces of jewellery there for repairs. I have also purchased a piece of jewellery handcrafted for me and it turned out perfectly. Always a positive experience and excellent service.

Myrna Hanet

Excellent4.9 Based on 181 reviews from review us onStephanie GillStephanie Gill ★★★★★ I had a very pleasant experience here on the weekend. The owner took his time with me and made sure I was in love with my new watch. Thank you again to the owner and the GTA AM tour.Chris and StephanieTheMrJodoTheMrJodo ★★★★★ Ordered a watch online from Arax. They went above and beyond to provide a smooth experience and answer all my questions. Fantastic service!Paul CiraPaul Cira ★★★★★ Great friendly and knowledgeable service. Excellent for appraisals and large variety of unique designs for sale.Alex GoldAlex Gold ★★★★★ Great people to deal with. They have options and needs for every type of the customers.If I ever need gold necklace or bracelet, I’ll check with Arax Jewellery first!True gentlemen to work with!Steve SSteve S ★★★★★ With the recent passing of my mother I found some old watches and jewelry. Having no idea if there was any value in the items I found I knew I needed help. I did a internet search and found Arax Jewellery to have a very high ratings. So I gave them a call. I talked to Sevag and explained my situation. He was super attentive and offered to look over the items for free. I had to evaluate if they had any monetary value. He offered a same day meeting and spent a good hour of his time going over things. He even went out of his way to explain how he does some of his evaluations. Now this is where you know you're getting the best service from someone that really cares. In addition to all he did for me, he even offered to clean 2 of the most important items my mom had. This was not the deep cleaning (there is a fee for that process) but still the rings came back looking like new. I offered to pay him since the service was above par. He declined and felt a honest review was worth more than money. Hands down - I wouldn't even think twice where to go for service or sales of jewelry if I lived in Toronto.Steve & SueCalgary, ABKeith JollyKeith Jolly ★★★★★ Highly professional, attentive and friendly. Very reasonable prices. Our daughter is delighted with the sapphire/white gold ring Sevag helped us choose. Their special pieces are absolutely stunning!ryan tulingryan tuling ★★★★★ Went to the store today to remove a few links on my watch.The owner did a great job helping me get the correct sizing. They also have a great selection of jewellery as I noticed while waiting.Diane TDiane T ★★★★★ Just look at the simple elegance of this bangle Sevag and his team made me. Love it. Thank you!!Samin SameniSamin Sameni ★★★★★ I was looking for a professional place near my office to bring my Rolex watch to get sized and decided to visit Arax Jewelry. It was an Amazing experience! It was a pleasure for me to meet him and he was very friendly and professional. I`ll return for any watch or jewelry services I might need in the future and absolutely recommend this place.John PowerJohn Power ★★★★★ Greg RychlewskiGreg Rychlewski ★★★★★ The owner help me put together a locket for my wife. He was extremely friendly and knowledgeable and gave me the perfect locket. I would definitely recommend this store to anyone.JodiJodi ★★★★★ I had an excellent experience here, brought in 2 heirloom gold and gemstone rings to be cleaned and they both look sparkling new after!! Very reasonable pricing and friendly knowledgeable service. I will be returning to have the gems in one of the rings replaced with higher quality ones, I love that they offer custom work! Also, all of the pieces on display are stunning!Carmen GriffisCarmen Griffis ★★★★★ I lost my mother a few months ago and asked Arax Jewellery to restore my mother's very delicate, antique engagement ring. It was in rough shape and Sevag restored it to its original splendour. I want to cry every time I look at it—it is such a precious and sentimental piece. Sevag’s mastery is exceptional and I am so grateful.Tyai KingTyai King ★★★★★ I took my chain in to get fixed and get the pendent shined and polished, and the brothers at Arax Jewelry took good care of me. they returned my chain brand new and I couldn’t be happier with the results. They will definitely be seeing me in the future for all my jewelry needs. If you’re looking for a good spot for your jewelry, Arax Jewelry is the place to go. Thanks again guys!Lisa EdwardsLisa Edwards ★★★★★ Great location with lots of parking plus wonderful, friendly, honest and professional help without any sales pressure. I will definitely recommend this jewellery store to my family and friends.CertifiedAKAGforceCertifiedAKAGforce ★★★★★ Amazing experience today with these guys, meet with Sevag when I walked in super genuine guy. I needed a ring upsized and every jeweller I called said it would take 2-4 weeks which I did not have that kind of time to wait…..I got in touch with Sevag showed up at his store at 4:30pm and my ring was sized by 5:30pm and costed me less than what everyone else quoted me for a 2-4 week job. I couldn’t be happier with the expedited service and quality will be going there from now on. Much appreciation to Sevag and his team!Sonya KoutsSonya Kouts ★★★★★ Excellent jewellery repair and fantastic service. I would highly recommend this place.Ismail BekirovskiIsmail Bekirovski ★★★★★ Very professional, quality craftsmanship and great value for pricing and what you get. Sev will take very good care of you. 5 starsJoe F.Joe F. ★★★★★ I’m long overdue in writing this review to say that I had great experience with Arax. Sevag re-created a lost ring working from a grainy photo and produced something much better than the original. It was my first visit to the store and I was treated with warm, friendly and attentive service. Sevag even sent me pictures/videos to show how the work was progressing. Top notch service and result!LHP DOGLHP DOG ★★★★★ Sev was extremely knowledgeable and unbelievably kind helping me when I was in their store.He’s a true professional and a gentleman! They deserve more than five stars!!Taylor HowittTaylor Howitt ★★★★★ My best experience ever having jewellery restored!! Had my fiancés Grandfathers ring re set with a new garnet. Sevag was so pleasant over email when I inquired and gave a quote before I even made the drive up! Very personable and did an absolutely amazing job! Won’t go anywhere else ! Thank you Arax Jewellery!Aoife DoyleAoife Doyle ★★★★★ The service here is outstanding. My mom and I love the jewellery here. They always do an amazing job on our order. Sev is wonderful and the main reason why we keep coming back!J_wyse 2416J_wyse 2416 ★★★★★ Torontonians this is one of the best FAMILY jewellery store businesses in the gta by far....Y'all need to check them out.....over 50 years in the business you won't be disappointed with there craftsmanship, repairs, restorations, and there customer service!!!!!Sandra LumbSandra Lumb ★★★★★ I dealt with Sevag. I went in with a sketch of a ring that I wanted to create out of two diamonds that I had. I worked with Sevag and he was able to bring my sketch into a rendering. The ring came out beautifully. Truly a ring for a lifetime. He was able to bring my dream to a reality. I would definitely recommend Arax Jewellery and consider them for any future dealings. Thanks again!Kevin ChenKevin Chen ★★★★★ Great service!js_loader