Fashionable luxury

Ball Watches

One of the most Exclusive Luxury Watch

Stores Toronto Has To Offer

Arax Jewellery is a local Toronto-based Jewellery and Luxury Watch Store. We are a family owned business that has been trusted to provide high quality products and service for over 45 years. We offer a distinctive collection of highly esteemed luxury watches

Ball Watches

We are the only carrier of the Ball Watch Collection in all of Toronto. Our esteemed collection includes Ball Pocket Watch and wristwatch styles. It also includes GMT Ball Watch options.

Ball is one of the most established and respected watch brands in Canada and the US. They were established in 1891, and despite appearance changes over the past century, the brand’s founding spirit – industrial function – has never been compromised. It is still present in Ball’s original details. For example: the watch dial that loyally follows Ball’s original design guidelines for the standard railway watch. Each detail, including the numeral style and the shape of the hands, was created in a mission for accurate timekeeping by the founder. This mission is one that the Ball family remains committed to. For the many men and women today whose split-second actions keep this world ticking, it’s a shared mission.

The Ball Vision:

“Be yourself; not a base imitator of another, but your best self.

Maintain independence. Freedom. Life is a journey, not a destination. All life is an experiment. Find out who you are through exploring the world. Unless you try to do something beyond what you have already mastered, you will never grow…

Do not go where the path may lead, go instead where there is no path and leave a trail.”

The Ball Watch Company is committed to creating the most powerful, greatest watches that can keep on ticking through great challenges, and adverse conditions.

Watch Repairs and Watch Battery Replacement

Toronto residents will also be happy to know that we are here to professionally service your luxury watches. We offer basic maintenance such as battery replacements and professional cleaning, as well as repair work.

Google reviews on what our customers are saying about us

Customer service is topnotch and friendly staff.

Rommel Bersamira

19:19 23 Dec 20

I was able to find and purchase a discontinued Ball Worldtimer watch from Sevag this afternoon. I was lucky ARAX had it and Sevag and I where able to quickly agree on a price that was mutually amicable to both of us making the purchase experience quick, easy and painless - overall very pleasant.Ball makes some very nice time pieces, so if I decide on another piece in the near future, now that I've had the ARAX experience, I won't hesitate in the future to come back and see Sevag for anything Ball I need.

Kerwyn Prescod

00:47 06 Dec 20

My fiancé and I just purchased both our wedding bands at Arax Jewellery...and we can't wait for the wedding to come so we can wear them! Not only are both rings beautiful and exactly what we were hoping for, we were provided with great customer service, communication, and fair pricing. Thank you Sevag! We will definitely come back here again!

Vanessa Wappel

23:03 03 Dec 20

amazing quality, reasonably priced, and customer service is incredible. couldn’t recommend more!!

rachel

18:30 20 Nov 20

Perfect service, professional for customer very helpful service.I had stepped in to see if I could get my watch bracelet shortened and it was fixed at no charge. I would like to give Arax Jewellery more than five stars. Thx Sevag!!!

DAVID HONG

14:50 16 Oct 20

I've had my engagement ring resizing done! I called the store first and asked if it can be done today. He said it can be done today! I brought my ring immediately. He measured my finger carefully and my ring was all done within 2 hours!!! Thank you for your quick and nice service!! Now my engagement ring fits me nicely and looks beautiful!!

Rachel Song

18:24 09 Oct 20

I went in to have appraised approximately 20 pieces of jewelry for interest sake. Sevag was most helpful, knowledgeable and efficient. Highly recommend. I’m highly likely to return for future jewelry purchase as well custom jewelry creation. JP Fournier

John-Paul Fournier

21:59 08 Oct 20

I had the pleasure of meeting Sev at this lovely store and am very delighted with his friendly, professional service. I had stepped in to see if I could get my watch bracelet shortened and it was fixed at no charge. While here, I noticed they have very pretty jewellery here and Sev took his time to show me some of the pieces. Considering the price of gold right now, I thought the prices were very reasonable. If you are looking for quality pieces and great service, you'll sure to find it here.

Yumi N

19:48 29 Sep 20

I got my medical alert chain fixed by Sev. He was very kind & quick with the service, not to mention he cleaned it for me without me asking! The whole service is free & I appreciate that so much since medical alerts are very important for a person to have on them. Couldn't be any happier with the service I received.

Sabrina Ayson

23:55 08 Sep 20

Sev was generous and helpful in the small repair job I required. Definitely service with a smile! I highly recommend Arax Jewelers for repair service for your jewelry...and, if you're in the market for a piece of jewelry, their display cases are gorgeous! You're sure to find something you like!

ricki sernick

01:03 05 Sep 20

They did an excellent job at fixing a chain I had been meaning to fix for a while but never got to it. They take great pride in there work and provided an absolutely delightful experience.

Michael Hammond

18:05 31 Aug 20

Arax Jewellery is fast, efficient and extremely friendly. I came in near closing time with my fiance to get her engagement ring resized and was advised that it should be completed and available for pick up the next day. Arax Jewellery kept their word and I was able to pick up the newly resized engagement ring the next day. The ring was polished and was resized flawlessly. My fiance and I are very happy with the finished ring. Thank you Arax Jewellery, the ring perfectly fits my fiance's finger and is amazed by how polished it looks!

Jonas Ezekiel Vasquez

20:03 28 Aug 20

Lucya Zhuang

19:10 20 Aug 20

I was just in with Sevag. Wow! Talk about a) perfect customer service b) honesty with kindness and c) feeling educated and more informed with my gold. Sevag is an exemplary jeweler and I prefer him and his services to any downtown Toronto place hands down. Thank you so much!!'

Alexandra Stiller-Moldovan

16:29 11 Aug 20

Alexandra Stiller-Moldovan

16:28 11 Aug 20

I went to this jeweller to purchase a Rolex watch and he gave me a fake appraisal not even stamped and when I took it to a professional jeweller they appraised it with a GIA Certificates and unfortunately the watch was fake not even a real Rolex. Please people stay away from this scammer, he sells fake Rolex Watches and give fake appraisals for $200 wow $200 just for a piece of paper not even GIA!!!

donty dipan

14:59 02 Aug 20

Thank you for the wonderful service. First class and very accommodating, I didn’t want to leave my watch as I hate to be without it. They managed to fix it on the spot. 😊

Julie Mawji

13:42 26 Jul 20

Wonderful service and really kind gentleman. I went in to remove quite a few links for a watch for my mother. The job was more complicated than normal because it's an expanding link watch, but 15 mins later it was all done. He refused to take any payment even though I repeatedly offered to. I really appreciated his generosity and kindness and highly recommend Arax.

sylvia salvendy

02:39 24 Jul 20

Wonderful experience! They resized a very special family ring, very quickly! It looks amazing and fits perfectly! So much gratitude 🙏

Jennifer Paul

15:40 17 Jul 20

The level of attentiveness and the quality of service was great, I would definitely recommend this place to others.

Anjanee Naidu

16:29 11 Jul 20

Cevi is incredible. Cool guy to work with, very honest and professional. His custom pieces are next level and what he specializes in.

Moncler Marchie

15:12 20 Jun 20

Awesome experience here, came to resize my watch and replace another watches battery. Job was done in under ten minutes. Kind and very helpful service.

Aiden Mawji

19:56 02 Jun 20

Phoned ahead about the possibility of getting a watch resized. Very friendly gentlemen answered the phone and advised it was certainly possible and would take around 10 minutes with no charge for their time.Ended up walking in later today with my fiancee in tow as she also had a watch to be resized. Thankfully the gentleman accommodated us on the spot and we were in and out very quickly. Service was extremely friendly and we spoke about time pieces and their lineup of jewelry while we waited.Family run business that I wouldnt hesitate to buy from.Thank you for the help.Chris

Christopher Trueman

22:31 26 May 20

Excellent service.. Helped me pick out a beautiful ring for my girlfriend at a reasonable price.. A lot better quality and service then Dolly jewellers on Bayview.. Best in Toronto overall that I’ve seen personally.

Alex Marchisello

19:35 24 Feb 20

This year my husband and I celebrate our 10th year together as a couple. As a celebratory gift, we decided to get my engagement ring and wedding band remade from white to yellow gold.We chose Arax primarily because of their positive reviews. From the initial consultation to final pick up, Sevag took excellent care of us. He understood immediately what we wanted and was very knowledgeable.Three weeks later, I picked up my rings and I couldn’t be happier. When you entrust someone with something as sentimental as your wedding rings, you want to make sure they’re reputable and are going to take the time to do the job right. Thank you Arax Jewellery for making me fall in love with my rings all over again!

Jaclyn

01:48 16 Feb 20

Just dropped in today to ask about getting a watch sized and the gentleman looked at the watch and placed in on my waist then asked if I could give him fifteen minutes and when I returned not only was my watch perfectly sized and when I asked how much he wished my Happy New YearGreat surprise awesome service and a real pleasure to do business with

Scott Bird

19:33 04 Jan 20

I honestly can't say enough great things about this place. I inquired about having my wife's engagement ring repaired and without a moment's notice I was taken care of. I was even more blown away at their speed of service, finishing the job so I could surprise her Christmas morning.Not only was everyone extremely professional, but the customer service was absolutely phenomenal. It is true that you will be treated like family. Please feel free to consider me your newest lifetime customer. I can't wait to come back and shop with you all again. Happy Holidays!

Torian Parker

05:42 02 Jan 20

I went into the store because I was looking to replace a chain and they happened to be in the plaza I was shopping in. I actually had stopped at a different jeweller but there was no parking, so I landed up at the York Mills plaza. Sevag was very personable, professional, and not only had the perfect chain I was looking for, but offered to custom make the charm to match the chain. The price was exceptionally reasonable, and he had the custom piece made, wrapped, and a hand written note of thanks, within 3 hours. I'm not a big jewellery wearer, but I can honestly say that I will return without hesitation on my next purchase. I LOVE LOVE LOVE my piece! Thank you Sevag - you delivered exactly as you said you would. 10 stars!

Jaci G

15:36 30 Dec 19

Gave me a free watch replacement! Good natured family owned jewelry store!

Il Young Chung

20:03 21 Dec 19

Very professional! There’s a reason they have been in business so long! If I could give this jeweller more than five stars I would! They were so accommodating to resize my ring within my short timeline, reasonably priced, and it still looks brand new! Thank you so much!

Stephanie Finch

01:14 12 Dec 19

From their first store at the Don Mills Mall, to their new location, one thing remains the same. They treat you like family. I've kept a pair of my favorite earrings in their original box (from 10+ years ago) until I could bring them in and have my missing backing replaced. The warmth that these gentlemen radiate is beyond words and is clear in their customer service. Thank you a million!

Amber Richard

22:58 29 Nov 19

Very rude encounter with the owner. I was trying to sell a diamond ring last month and Arax is the only place that I got very unprofessional response from. Like many others You could have said you are not interested instead of saying the diamond is worthless and I'm lucky if I can get anything for it. Unless you want to low ball me there is no need to say something like that.

Arash N

14:34 11 Nov 19

The search to acquire my first Ball watch ended when I reached out to Sevag from Arax in Ontario as Manitoba does not have an Authorized Ball watch Dealer.Arax Being an Authorized Ball watch Dealer I e-mailed Sevag to see if he could get me the Ball Hydrocarbon Submarine Warfare.Within a couple of days and a couple of conversations on the phone the deal was closed.The watch was ordered on the 23rd of October and I received it on my doorstep on November 1 st.Sevag made the whole transaction from the first e-mail to the package delivered to my door worry and hasel free. For me it was a big purchase but I had trust in Sevag and he delivered.Thnk you.

MStamos

19:26 01 Nov 19

Rob Landau

22:04 10 Oct 19

These guys were great particularly Sevag . Brought my ancient Medical Alert Silver (gift) bracelet in as had lost due to link falling off/breaking. They do free repairs to Medical Alert bracelets which saved me $40 compared to mall Jeweler store. I opted to have phone # engraved on it since was not there already and price/time was very reasonable and came back polished which was a nice touch. When it comes to Jewelry it all about trust and they have earned mine.

Alan H

01:07 07 Oct 19

I am so pleased with my anniversary gift from my amazing husband. Thank you so much Eddie for all your help today.

Elaine Schillinger

20:48 21 Sep 19

Amazing customer service and quality workmanship. Sevag provided an exceptional experience. Thank you!

michael t

23:39 05 Sep 19

I came in for appraisal, and information. Amazing service. Intelligent, very thorough and trustworthy. (And he’s cute, handsome lol) I walked around checking the store out, very clean and beautiful jewellery. I highly recommend coming in.

N Sama

18:17 28 Aug 19

I went to Arax to buy an automatic Swiss made watch. I visited many stores before I found Arax Jewlery. I was very impressed with Arax's owner (Sevag), he is very professional, friendly, honest and provides excellent customer service. I bought a beautiful automatic Edox Delphin Titanium watch, and I'm very happy with my purchase. I would definitely recommend Arax to anyone looking for honest services.The European guy

Andrej Mandric

22:07 03 Aug 19

Thanks Sevag for the excellent customer service. Your attention to detail is the result of my new favourite piece of jewelry. So very happy. #stillsmiling. #oneofakind.

JENNIFER WILLIAMS

20:21 29 Jul 19

Had the pleasure of dealing with Seve for getting my platinum band polished. He offered to stay back and accommodated my last minute request and had it looking brand new in 20 mins. Great service and friendly staff, will definitely visit again in the near future.

Samir Haddadi

22:31 24 Jul 19

Went to go get my watch band adjusted and it was done very quickly and free of charge. Fantastic customer service, would definitely come back in the future!

Troy C

20:23 22 Jul 19

Excellent service, my husband bought an Edox watch we received excellent customer service. Customer service is unique, high standards of service, we even had an espresso while waiting to finalize the sales. We definitely recommend Arax Jewelery specially if you are looking for a watch, Sevag is very knowledgable and answered all out questions

Claudia Obreque

21:20 17 Jul 19

So happy with the tremendous care I have received! After my father's death, I had his ring enlarged to fit me. There were some challenges getting it done, but the staff at Arax Jewellery were persistent and got it to work- which was greatly appreciated as this ring has such sentimental value to me. I highly recommend Arax Jewellery. Fantastic customer service!!!

Dave Ivey

23:50 16 Jul 19

I first went to Arax Jewellery many years ago at the Don Mills Shopping Centre. I bought several pieces of jewellery there than, and I was SO impressed with the way I was treated. What I call the Old Fashion way because I cannot remember the last time I was treated this way in any store, for many many years. Sincere kind words of wisdom, honesty and highly professional. I was sad to see the mall demolished and with that the disappearing of my favourite jewelry store Arax. Now, many years later, they are back in my neighbourhood at 808 York Mills Road at York Mills Gardens. I am so pleased to see them back here. I brought in several rings that had to be enlarged as well as a pearl earring that was part of a set, necklace, ring, earrings, that I had bought many many years ago at Arax. Something was broken of the earring and the pearl had fallen out, probably from wearing them so often. In the end Eddie did not charge me for fixing a post that was broken on that earring, glueing the pearl back in PLUS taking out all the other pearls and glueing them back to make sure I would not loose any pearls. Imagine, MANY MANY years later Eddie still gives me quality Customer Service! The rings look beautiful, like brand new and I am SO happy to be able to wear them again.I recommend Arax Jewelry to ANYONE looking for that SPECIAL gift for that SPECIAL someone.You shall NOT be disappointed in the quality of Craftsmanship nor in the amazing friendly Customer Service.Be well Eddie, all the best to you and your family.I’ll be back.Tonny Clarke.

Anthonia Clarke

21:14 12 Jul 19

This weekend my partner and I dropped by to have a watch battery replaced in a Skagen watch. This was our first visit to the store and we were warmly welcomed by the team. We were truly impressed with the modern hand crafted pieces on display. They truly are wearable works of art. With superior technical skills and knowledge, Arax Jewllery will be our new favourite jewellers.

CEO

13:44 08 Jul 19

I have the most wonderful experience dealing with Arax Jewellers. The highest quality service workmanship and honesty. I would recommend them every time for any special gift or engagement ring

Karen Willer

15:01 28 Jun 19

这家店的老板人真的很好，热情又友善。完美地修好了我的珍珠项链，而且他家也有很多漂亮的首饰，一定会下次光临的👍

candy kuang

15:04 22 Jun 19

I brought in my medic alert bracelet that needed to be fixed and since it was a medic alert bracelet, they fixed it in 15 minutes. They even polished it and made it look brand new. I was very satisfied with Sevag and his work. Would highly recommend their service.

Emma Ferguson

16:40 06 Jun 19

Amazing service and staff! Sevag was so friendly and helped me with whatever I needed.

Bonnie Kwong

21:45 05 Jun 19

Ask for Sevag! I went in for a in person appraisal and received a very warm welcome along with excellent service and an education on what I was getting appraised. He went above & beyond expectations. His knowledge is top rate along with a lengthy history in the business. Although I didn’t buy, he gained a customer for life in the 20 minutes I spent with him. He’s as honest as they come.Thanks again Sevag! You’re a good man.

Jason Maddigan

19:27 02 Apr 19

Truly amazing customer service!! They changed my watch battery at a fraction of the price that I was quoted elsewhere, and repaired my second watch while I waited. I would highly recommend them and they are officially my "go to" jewellers now.

Faygie Bercovitch

21:33 14 Mar 19

Always very happy with the repairs and restorations I've had done. Sev and his father make the whole experience a pleasure.

Rita Karkaby

23:03 09 Mar 19

Thank you Arax Jewlery and Sevaj for fixing my jewelry so quickly and beautifully! Whenever a clasp breaks or I need a watch battery replacement I always go to Arax! 10/10 recommend for wonderful service and beautiful jewelry. Thank you!

Erin Fenwick

19:42 09 Mar 19

Amazing customer service, fair prices and beautiful jewellery! I will definitely be returning as a customer and recommend to anyone looking to have anything repaired or are looking for something new.

Emily Sale

17:14 21 Feb 19

I had a very positive experience with Arax jewellery. Service is top notch and they did a great job with minor repairs to my watch. I will most definitely be returning in the future and would recommend highly!

Ian Mak

19:28 23 Jan 19

I had reached out by email on a Tuesday to see how much it would cost to repair a chain. I showed up the following Saturday without calling first and the gentleman was in the middle of something. Instead of sending my away, he took 10 minutes away from what he was doing and repaired my chain for me. Great service!

Nigel Chang

01:35 16 Jan 19

I recently received an emerald ring as a gift, but it needed to be sized before I could enjoy it. After reading the reviews, I took the ring to Arax. You will not be disappointed! They are friendly, knowledgeable and highly professional. The service was excellent and quick - I had my ring sized as well as my platinum wedding rings checked and cleaned within 24 hours. I’ll definitely be a returning customer. Thank you!

Alison Anderson

15:46 13 Jan 19

They did an excellent job replacing the setting of my wife's wedding ring. The ring came back the same day polished and shining like new.

Chris Lumb

19:27 02 Jan 19

We have been buying all of our jewellery from Arax for over 20 years impeccable quality and service.

M W

21:16 14 Dec 18

Thanks today for your professionalism and excellent service. I appreciate the fact that you even sent the pictures of all the watches I asked for to me.

Clement Obasi

18:01 05 Dec 18

I can't speak highly enough of Eddie and Arax Jewellery. I first went to Arax to have a custom engagement ring made with some very specific ideas in mind and a lot of questions. Eddie was very patient and reassuring throughout the entire process. He reassured me that he was making the ring as though it was for his own daughter and I believe it. In the end he delivered a truly stunning ring that exceeded my wildest expectations. It's clear that he has the eye, the years of experience and takes great pride in his work.Eddie is a consummate professional and a true craftsman, and that's true of any one of his family in the shop. I recommend Arax without reservation.

Dan Grossi

02:42 28 Nov 18

The most incredible jeweller out there. I had a silver ring that was splitting in two, with two very loose jewels that were no longer connected as the bar holding them together broke and the ring was overall very dirty. Sevag was extremely professional, he explained the process of cleaning and fixing my ring, he fixed it in a timely fashion and when I got it back it looked brand new. I highly recommend coming here for any cleaning or work needed for jewelry! Thanks again Sevag! 🙂

Natalie Anteby

20:49 03 Nov 18

I went into Arax initially back in January to ask about resetting my diamond into a halo setting. Sevag was professional and answered all my questions. I returned to the store a few months later when I was ready to reset the ring. I showed Sevag a photo of what I wanted, they came up with a rendering then an actual model. We discussed the size of the diamonds to be used and cost etc. Once I approved it, the ring was made in a couple of weeks along with an appraisal report. The ring was exactly what I asked for and it is beautiful. After I saw the my ring, I decided to get a custom made anniversary band made as well. That turned out beautifully too. The store is really lovely inside and the service warm and professional.

Michelle Yeu

17:44 18 Sep 18

Great service, clean/ professional environment, and fast/ high quality work. After calling a handful of shops, I came into Arax Jewellers to get a ring resized. The price was fair, and the work was done with in a day! They also gave me a rough appraisal and polish on 3 other pieces for no charge. My ring was expertly done. Can't tell it had been upsides at all. It was shining so bright after they cleaned it up. I was truelly impressed.(In response to the man with the negative review commenting on how many of the reviews may be fake due to first time reviews. The gentleman I delt with did mention "if you are happy with our work please leave us a positive review on Google". To which my response was "I was already planning on leaving 5 stars!" It makes sense how someone would want to review for the first time after such an enjoyable experience. Just my two cents.)

SeancGilchrist

18:06 21 Jul 18

Very nice store. Sevag is very professional and gave me pretty good advice, which helped me a lot. A totally trustworthy store.

xiaotong zhang

14:26 22 Jun 18

Fabulous store. Nice people. Excellent work. Fair price. That about sums it up. Thanks Eddie for the beautiful job you did resizing my channel set diamond band. You went above and beyond my expectations. I've already recommended ARAX JEWELLERS to friends and neighbours.

Dayle B

16:19 20 Jun 18

When we originally met Eddie to discuss adding diamonds to my platinum engagement and wedding band Eddie provided us with precise details of what he was going to do and gave us a very good idea of how it was going to look like after it was finished and when we finally saw the finished product it was more beautiful than we could have imagined!The story doesn’t end there...after a few months later I had damaged my engagement ring so severely that the shape of it was no longer round and was very upset so we took it back to Eddie to see if he could fix it and after a week he restored it to its’ original state and again we could not believe the skill and expertise this man possesses.Also just to let you know this is the first review we have ever written for anyone but we felt compelled to write it because we were so pleased with the amazing personal service and custom craftsmanship we received from Eddie. Also every time we visit Arax we receive a warm welcome from his family and they are the nicest people you would ever want to meet.God bless you and your family and thanks for everything!Catherine and Victor

CA S

03:17 18 Jun 18

staffs are so nice and they are very helpful. execellent service.

kyle aunzo

21:34 26 Apr 18

I love my updated wedding set! Excellent customer service — Sevag helped me design/reset my original diamonds into a stunning new platinum setting. Arax was recommended to me, and I would definitely recommend them to others.

Vani Rouse

22:29 18 Apr 18

Once I walked into the store, I was provided with excellent customer service. I felt like I was part of the family and was treated with the utmost care. I was very satisfied with my experience at Arax as they are very knowledgable and extremely professional. I will definitely come back as the service was perfect and their select of jewellery are all handmade on-site with such creativity.

Phillip Choi

20:43 10 Apr 18

Bought my new Ball watch from Arax Jewellery. Amazing customer service from Sevag. Very much appreciate quick email response to questions. Completely satisfied. Thank you very much for everything - I will definitely be back!!

Mike V

03:04 23 Mar 18

Amazing customer service, great people and the most beautiful fine art I have ever seen. made and fitted on site. It is very nice to know that it is a family owned and operated business with years of experience and a great education of jewellery, very highly recommend making this your first and last stop when it comes to getting your special someone something special to wear.

tyler page

18:03 22 Mar 18

I found the service excellent. They were professional and attentive.

David Oliver

22:51 11 Mar 18

Fantastic personal service....quality jewellery and service to suit my budget and taste. I have been returning to Arax for decades...my "go-to" place.

Mary Ann Pilskalnietis

19:33 13 Feb 18

I recently got a ring from there, and I was pleasantly surprised! It truly exceeded my expectations, and it was sold to me at a very good price. Eddie is such a knowledgeable jeweler, and the his designs are divine. I highly recommend Arax to you. I'll be sure to come back again. 🙂

Vicky Is Awesome

17:13 10 Feb 18

An exceptional family run business. My mom recently passed away and they transformed a pair of my mom's diamond earrings into a stunning and unique pair I can now wear and treasure. I highly recommend Arax Jewellers.

Susan Morris

16:01 03 Feb 18

I've been a satisfied customer of Arax Jewellers for many years.The staff is very knowledgeable , friendly and always take there time to ensure they understand my needs , I appreciate the one on one approach they take with there clients.. I highly recommend Arax Jewellers.

John a

06:52 31 Jan 18

I had my ring so tight that I could not take it off my finger. Arax cut it immediately and made very helpful suggestions on how to fix the ring when my finger is back to its normal size. They acted very professional.

Azadeh Yadollahi

20:07 25 Jan 18

Eddie and the Arax team custom made me the most beautiful pendant, from a photo. But they made it sooooo much more and incorporated family diamonds. The piece totally exceeded my expectations. I wear it everyday to rave reviews. I feel very comfortable giving this team a jewellery challenge. I have a one of a kind piece that is very meaningful for many reasons, including the fact that Eddie made it so special.

Wendi Bacon

22:05 16 Jan 18

I've been going to Arax since their time in Don Mills Shopping Centre. They made an amazing custom piece for me that I could not have been happier with. Great people who really know their stuff and are an absolute pleasure to work with!

Chris Tyrell

17:45 28 Dec 17

They are amazing, Sevag took such great care of us and really listened to what we wanted, unlike other jewelers. Definitely going back again!

canadiangirl691

23:16 20 Nov 17

Michel Matte

21:54 18 Nov 17

Very nice experience. They are very knowledgeable. Sevag was very kind and answered all our questions.

anchal ahmed

20:24 06 Oct 17

Was going on vacation and my watch broke last minute, the guy in the store was extremely helpful and fixed my watch well I waited was in and out in no time. Great service!

Daniel Lynch

17:13 18 Sep 17

Great service, very accommodating.

Ruthann Lubin

11:39 30 Aug 17

I recently visited Arax to get my wedding band and engagement ring redesigned into one. I had a general idea of what I wanted but was so happy with the design they came up with. The entire family is so kind, professional and honest. The experience was a great one and I am so happy with the result of my ring. I would recommend this place to anyone looking for a good creative and honest jeweler.

Nadine Younes

18:17 14 Jul 17

The family members at Arax Jewellers have been looking after the repair and cleaning of various pieces of my jewelry as well as the creation of beautiful new pieces of jewelry for me for several years. Last week I picked up a new necklace created by the 2 brothers and their father: round black and white with gold trim earrings that I could no longer wear were made into one stunning piece that hangs on a new gold chain bought at Arax to suit the new creation. Previously a ring was made to incorporate a diamond with my birthstone. Arax Jewellers is my go to location: friendly, professional and artistic staff give wonderful service every time.

Jane Loughborough

23:58 10 Jul 17

Sev and his family are wonderful and incredibly professional. I had met a number of jewelers before deciding to work with Arax. They were patient and so helpful guiding me through the process of designing a one of a kind engagement ring. The result is nothing short of perfection. The ring is beautiful and we could not be any happier with it. We're working with then now to design our wedding bands. I can't wait to see the final result!!

Ian Westworth

15:26 03 Feb 17

Amazing customer service. I called in to check if they could repair a ring and the man I spoke with asked me to send pictures of my ring to see if it can be done. He said it could and it was done in a few hours. The ring is perfect!

Ragini Rajpal

16:32 25 Dec 16

I know Arax Jewellers from their time in Sunnybrook Plaza. I went out of my way to find their new location (I could not remember the store name "ARAX") when a family member recently passed, and I needed an appraisal. This is a wonderful family of jewellers. Both my family and I have always been treated with the utmost courtesy and respect. The beauty and quality of their collection is impeccable, and there was never any question that I would receive a fair and honest appraisal. They are a dignified family of professionals who take great pride in their work. They deserve and merit your patronage. You will not be disappointed.

Janet N.

01:20 26 Sep 16

I discovered Arax Jewellers a couple of weeks ago and then visited for an appraisal just recently. I was greeted with warmth and kindness and was surprisingly not charged for the service. They really understand making an impression and relationship building. They immediately gained my respect. This is a no nonsense family owned business with a big heart and a deep love of family. They are very passionate about their business and making their customers happy. I highly recommend them.

Terry Mardini

14:47 18 Aug 16

What a great experience with this store. The customer service products are amazing. Very happy with the ring I bought. Highly recommend.

Mathew

01:00 19 Jul 16

I highly recommend this beautiful jewellery store to all customers. Both father and son do their best to provide expert advice and quality service. I've required minor repairs over the years and always found them helpful. Once my two necklaces were tangled and I asked Arax if they could untangle them. Within minutes, they were separated and when I asked the cost, they said the service was complimentary. You can trust that your visit to this well established business in their new York Mills location will be a favourable experience.

Deborah Lee

19:17 09 Jul 16

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